Metro LogoCustomer Service Report

This is a form to get input from our riders. We are set up to take Customer Service Reports on-line. We are always interested in improving the service to the citizens of Santa Cruz County. Please use this form to tell us if you have any compliments, complaints, or suggestions on the system. Please fill out the form as completely as possible so that we may follow-up on your report. Your phone number is especially important if we need to contact you for follow-up information.

Should you wish to file an ADA Complaint regarding our service, please feel free to use this link.

Nature of comment:

Date (mm/dd/yy):

Route Name:

Route No.: Direction: Inbound Outbound

Time: AM/PM: AM PM

Location (include cross streets):

Bus No.:

Employee Name or Number:

Specific suggestions or comments:


Name:
Address:
City:
State:
Zip:
Phone:
E-Mail Address:(xyz@youraddress.com)

Thank you for trying this new process to take Customer Service Reports. You will receive a confirmation that your form was received, and then after it has been investigated, you will receive an answer to your comment.


You may send it to when done, or to start over.

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