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METRO ParaCruz
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Submit a New Report
Please provide complete information, to enable METRO staff to investigate and respond.
Fields shown in BOLD below are required. You may skip a field that doesn't apply by typing "n/a".
If this is regarding "Website & Publications", please change "Department" accordingly below.
Your E-mail
Your Full Name
Department
Please select a department
METRO Customer Service
ParaCruz Customer Service
Website & Publications
Volunteer to serve on MAC
Bids & Proposals Contact Info.
Public Records Request
Trip Planner (Google Transit)
Your Phone:
Your Address (optional):
Your City (optional):
Your State (optional):
Your Zip (optional):
Nature of Comment:
Please select ...
Complaint
Compliment
Inquiry
Suggestion
Date of Incident:
Time of Incident:
Route:
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(Not Applicable)
17 - Amtrak Highway 17 Express
3 - Mission/Natural Bridges
4 - Harvey West/Emeline
7 - Beach/Lighthouse
9 - Prospect Heights
10 - University via High Street
12 - University/East Side Direct
13 - University via Walnut
15 - University via Laurel West
16 - University via Laurel East
19 - University via Lower Bay
20 - University via Westside
27X - University Express
31 - Scotts Valley/ Santa Cruz via Hwy 17
32 - Graham Hill
33 - Lompico SLV/Felton Faire
34 - South Felton
35/35A - Santa Cruz to San Lorenzo Valley
40 - Davenport/North Coast Beaches
41 - Bonny Doon
42 - Davenport/Bonny Doon
53 - Capitola/Dominican
54 - Capitola/Aptos/La Selva Beach
55 - Rio Del Mar
56 - La Selva
66 - Live Oak via 17th
68 - Live Oak via Broadway/Portola
68N - Night Beach
69 - Capitola Mall
69A - Capitola Road / Watsonville
69W - Capitola Road / Cabrillo / Watsonville
69N - Capitola Road / Cabrillo
70 - Santa Cruz/Cabrillo
71 - Santa Cruz to Watsonville
72 - Corralitos
74 - Ohlone Parkway/Rolling Hills
75 - Green Valley
76 - Corralitos/Buena Vista
79 - East Lake
91X - Commuter Express Santa Cruz / Watsonville
Location (include street and cross-street):
Vehicle Number (if known):
Direction of Travel:
Please select ...
Outbound
Inbound
Not sure?
Employee Name or Number (if known):
Employee Position:
Please select ...
Bus Operator
Transit Supervisor
Customer Service Rep.
Security Guard
Other
Not Applicable
If other, please describe:
Your Phone (include area code):
Your Address (optional):
Your City (optional):
Your State (optional):
Your Zip (optional):
Nature of Comment:
Please select ...
Complaint
Compliment
Inquiry
Suggestion
Date of Incident:
Time of Incident:
Did this trip connect with a Fixed-Route Bus?
Please select ...
No Fixed Route Connection
3 - Mission/Natural Bridges
4 - Harvey West/Emeline
7 - Beach/Lighthouse
9 - Prospect Heights
10 - University via High Street
12 - University/East Side Direct
13 - University via Walnut
15 - University via Laurel West
16 - University via Laurel East
19 - University via Lower Bay
20 - University via Westside
27X - University Express
31 - Scotts Valley/ Santa Cruz via Hwy 17
32 - Graham Hill
33 - Lompico SLV/Felton Faire
34 - South Felton
35/35A - Santa Cruz to San Lorenzo Valley
40 - Davenport/North Coast Beaches
41 - Bonny Doon
42 - Davenport/Bonny Doon
53 - Capitola/Dominican
54 - Capitola/Aptos/La Selva Beach
55 - Rio Del Mar
56 - La Selva
66 - Live Oak via 17th
68 - Live Oak via Broadway/Portola
68N - Night Beach
69/69A/69W/69N - Capitola Road / Cabrillo / Watsonville
70 - Santa Cruz/Cabrillo
71 - Santa Cruz to Watsonville
72 - Corralitos
74 - Ohlone Parkway/Rolling Hills
75 - Green Valley
76 - Corralitos/Buena Vista
79 - East Lake
91X - Commuter Express Santa Cruz / Watsonville
Location (include street and cross-street):
Vehicle Number (if known):
Employee Name or Number (if known):
Employee Position:
Please select ...
Paratransit Van Operator
Paratransit Reservationist
Paratransit Supervisor
Security Guard
Other
N/A
If other, please describe:
Confidentiality Requested?
Please select ...
Yes
No
Name of person filing this report:
Which publication does this concern?
Please select ...
Headways Bus Rider's Guide
Amtrak Hwy 17 Brochure
Bus Stop Stickers
Wall Posters
Website Content
Website Maps & Schedules
Google Transit Trip Planner
Contact Name
Street Address
Street Address
City
State
Zip Code
Day Phone
Do you ride METRO fixed route or Paracruz Service
Please select ...
METRO fixed route
Paracruz
Both
How often do you use METRO/Paracruz Service
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Daily
Weekly
Monthly
Infrequently
What are your particular transit intersts?
What do you think are the biggest challenges for METRO?
What do you believe that you will contribute to MAC & METRO if appointed?
Contact Name
Company Name
Address 1
Address 2
City
State
Zip Code
Phone Number
FAX Number
Alternate Email Address
Products/Services Type
Architect and Engineering Services
Bus Parts Procurements
Construction Projects
Equipment Procurements
Maintenance Services
Professional Services
System Software Procurements
Vehicles Procurements
Other (specify below)
Enter searchable keywords describing your products/services:
Is your firm a Disadvantaged Business Enterprise? (If yes, please answer the following question)
No
Yes
What is your certification number:
Is your firm a Small Business? (If yes, please answer the following question)
No
Yes
Please select the average annual revenue/receipts over the last 3 years:
Please select ...
Less than $500,000
$500,000 to $1,000,000
$1,000,000 to $2,000,000
$2,000,000 to $5,000,000
Greater than $5,000,000
First Name
Last Name
Organization Name (if any)
Street Address
Street Address
City
State
Zip Code
Contact Phone
Specific Description of the Records Requested
Subject
Message
Priority
low
normal
high
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