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  • Coronavirus
    Coronavirus Advisory
    (Updated 7/8/2020):
  • Mandatory Face Covering: No Mask, No Ride
  • Customer Service Window at Pacific Station now open Monday-Wednesday 8am-12pm
    • Please wear a facial covering and practice social distancing while in line
  • Watsonville & Santa Cruz Transit Center interior lobbies remain closed to the public
  • Customer Service Call Center (831) 425-8600 is open 7 days a week 8am-5pm
    Bus Service:
  • METRO has resumed collecting fares as of Monday, June 15th
  • Starting July 6th, has increased the maximum riders per METRO Bus to 10-15:
    • If a bus passes you by, the driver will either flash a sign saying “Sorry Bus Full” or signal you by hand that they are at capacity
    Paratransit Service:
  • METRO has resumed collecting fares as of Monday, June 15th
  • To book a ParaCruz ride or apply for eligibility, please call (831) 425-4664 Monday – Sunday 8am-5pm
  • Maximum of 4-5 passengers per METRO Para Cruz Vehicle

Local Service has been reduced
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Read the CEO communication here regarding major changes in METRO service (updated April 29, 2020).

Sign up here for Subscriber Alerts by text or email on the routes you ride.

Contact Customer Service at (831) 425-8600
7 days a week  8am - 5pm

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CEO Communications:
Major Changes in METRO service updated 4/29
See all CEO Annoucements
Spring Note from the CEO

Next Holiday:
Labor Day

Summer Service started June 25th
Service Changes
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If you are a minority, woman, or veteran-owned business, check out our proposed Disadvantaged Business Enterprise Goal and how to do business with Santa Cruz METRO!
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