Coronavirus Advisory
(Updated 9/28/2020):

Customer Service Call Center (831) 425-8600 is open 7 days a week 8am-5pm
Pacific Station Customer Service outside window now open Monday-Friday 8am-12pm (Noon)
Watsonville & Santa Cruz Transit Center interior lobbies remain closed to the public

Bus Service:

Mandatory Face Covering: No Mask, No Ride
* unless exempt, which a face shield will be required
Please adhere to all posted protocol while on the bus
Maximum of 10 – 15 passengers per size of METRO bus:

Per the Santa Clara County Public Health Order, Hwy 17 bus capacity is limited to 8 passengers plus 2 ADA seats

For more details on METRO's Safety Policy visit METRO's Commitment to Safety page

Paratransit Service:

Mandatory Face Covering: No Mask, No Ride
* unless exempt, which a face shield will be required
To book a ParaCruz ride or apply for eligibility, please call (831) 425-4664 7 days a week, 8am-5pm
Maximum of 4-5 passengers per METRO ParaCruz Vehicle

Santa Cruz METRO Labor Agreements and Wage Scales

SMART Local 23 - Fixed Route Drivers

SMART Fixed Route Wage Scale effective 06/27/2019

SMART Fixed Route Wage Scale effective 06/25/2020

SMART Fixed Route Wage Scale effective 06/24/2021

Reference Board Agenda 09/27/2019

SMART Local 23 - ParaCruz Employees

SMART Paratransit Wage Scale effective 06/27/2019

SMART Paratransit Wage Scale effective 06/25/2020

SMART Paratransit Wage Scale effective 06/24/2020

Reference Board Agenda 09/27/2019

SEIU Local 23

SEIU Local 521 Wage Scale effective 06/27/2019

SEIU Local 521 Wage Scale effective 6/25/2020

SEIU Local 521 Wage Scale effective 6/24/2021

Reference Board Agenda 02/28/2020

Management Compensation Plan

Management Wage Scale effective 6/14/2018

Reference Board Agenda 02/22/2019

Revised as of April 2, 2019

To view these Adobe Acrobat® documents, download the Adobe Acrobat Reader.

Santa Cruz METRO is an Equal Opportunity Employer.