1. ADA Complaint Procedure - Complaint Procedure and Form Included
  2. METRO ParaCruz Service Eligibility and Appeals Process - Procedure and Form Included
  3. Advertising with METRO Policy
  4. Bikes on Fixed Route Buses Policy
  5. Check Cashing Policy
  6. Discount Fare Program -  Application Forms (Attachments A & B) Included
    • Attachment A - Professional Verification of Disability Status Form
    • Attachment B - Request for Reduced Children's Fare With Discount Fare Card Form
  7. No-Smoking Policy
  8. Public Records Policy
  9. Service Animal Policy
  10. Title VI Policy (non-discrimination)
  11. Website Privacy and Use Policy
  12. Smart Card Policy
  13. Mobile Muse Policy