Santa Cruz METRO is now available in App Stores near you!

Over the next few months big changes are on the way for Santa Cruz METRO customers.

 

OvernightParking Small

Beginning February 18, 2020, Santa Cruz METRO will offer a mobile app for purchasing overnight parking at its Scotts Valley Cavallaro Transit Center. 

 

The App is available through PassportParking.com and can be downloaded for free anywhere you get your apps. Parking is $5 per night and can be purchased for up to two weeks at a time using the app.

 

Overnight Parking will no longer be available to purchase via METRO's website.  However, overnight parking passes may also be purchased in person by visiting Customer Service at the METRO Pacific Transit Center located at 920 Pacific Ave., Santa Cruz. To purchase overnight parking for more than two weeks, please contact METRO Customer Service at (831) 425-8600.

 

Mobile Pilot For HWY 17 Express Riders

In March, METRO will launch its mobile ticketing pilot program for Highway 17 Express Customers.  If successful, METRO hopes to roll the mobile ticketing program out to all customers in 2021.  

 

Visit your app store and search "Santa Cruz METRO" to download the app beginning in March 2020.  Customers may purchase any ticket or pass currently available for use on the Highway 17 Express.

 

Customers will be able to use their Day Pass or 31-Day Pass mobile ticket for VTA bus transfers but will still need to request a paper ticket for light rail transfer just as they do today.

 

Once purchased, passes will be stored in the ticket wallet (My Passes). 1-Ride Passes, and each ride of a 15-Ride pass, must be activated just prior to boarding the bus and will expire 90 minutes after activation. Day passes require activation prior to the first boarding only, and will expire at the end of the service day (currently 1 a.m.). 31-day passes require activation prior to the first boarding only, and will expire on the 31st day after activation at the end of the service day (currently 1 a.m.). For questions about the app, please contact METRO Customer Service at (831) 425-8600.

 

Real Time Information

Finally, METRO is also introducing an App to help customers find out when the next bus will actually arrive.  METRO's real-time ariival App will allow customers to track the exact location of their bus and stay on top of unexpected delays and plan their day.  METRO expects to provide a final release date for this app shortly.  Limited real-time arrival information can be found by visiting cruzmetro.com.