METRO News Bulletins

 General Announcements

Apology for Recent Service Disruption

Effective: Aug 11 - Sep 07 2016

Dear Santa Cruz METRO Customers:

Please accept my apology for any recent service disruptions you may have experienced.

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I am writing you to explain the cause of recent service disruptions, and to help you understand why we may experience intermittent disruptions between now and September 8, 2016. Regrettably, METRO has been short of bus operators twice now over the past month, which resulted in service disruptions because we had to cancel some trips.

As you are hopefully aware, METRO recently completed an extensive public process that resulted in about a 10% service reduction. Unfortunately, we had to reduce service in order to balance the budget. However, the service reduction does not take place until September 8th.

In an effort to minimize bus operator layoffs, and to avoid hiring bus operators, only to lay them off less than a year later, we have been holding vacant positions unfilled for about the past year. Additionally, and again to avoid layoffs, we recently offered a retirement incentive which resulted in a number of bus operators choosing to retire prior to the upcoming service reduction in September. The cumulative effoct of these two initiatives has resulted in several bus operator vacancies.

For most of the past year, this strategy has not directly impacted our customers as we have been using overtime to cover the vacant assignments. However, as the September service reductions approach, we are experiencing intermittent days in which we do not have enough bus operators to cover all of the scheduled service. As of September 8th, when the reduced level of service will be implemented, the number of METRO bus operators will be in line with the amount of service being provided, thereby eliminating the service disruptions that result from our current shortage in bus operators.

I hope this explanation will help you understand our short-term challenge. I acknowledge that a service disruption can impact your ability to get to work or to a doctor's appointment on time and I respect the frustration you must feel when this happens to you. Between now and September 8th we will work diligently to cover all the service possible. Our bus operators have been extremely loyal to METRO by taking on as much of the overtime as they can handle. I am confident they will continue to do so between now and September 8th.

Thank you for being a loyal METRO rider and please accept my apology for the service disruptions. We will continue to try and manage such disruptions to a minimum.

 

Sincerely,

Alex Clifford, CEO

 Quarterly Service Updates

Fall Service

Sep 8, 2016 - Dec 14, 2016

Discontinued Routes

The following routes have been discontinued: 4W, 8, 12, 30, 54, 56, 66N, 74, 77. See sections below for alternative routes. Routes NOT mentioned remain unchanged.

New Routes

See Route Schedule: 55 72W     See Route Map: 55 72W

Route 55 weekend service and a new route 72W have been added. See details below.

Amtrak Highway 17 Express

See Route Schedule: 17     See Route Map: 17

Weekdays: Highway 17 Express service to and from Soquel Park & Ride has been discontinued; all trips now will begin or end at Santa Cruz Metro Center. The 5:05AM trip departing Santa Cruz Metro Center has been discontinued and the 4:20PM and 4:40PM trips have been combined to depart Santa Cruz Metro Center at 4:25PM. The 4:30PM, 4:55PM and 8:40PM trips departing San Fernando & 7th have been discontinued. Select trip start times adjusted to enable regional transit connections; please see timetable for details. Weekends: The 10:55PM trip departing San Jose Diridon Station has been discontinued. Select trip start times adjusted to enable regional transit connections; please see timetable for details.

Route 3 – Mission / Beach

See Route Schedule: 03     See Route Map: 03

Weekdays: Route 3 will run only once every two hours rather than once per hour. The first trip will start at 7:50AM. Trips at 9:50AM and 11:50AM will serve the Long Marine Lab and Seymour Marine Discovery Center. Weekends: All trips will return to the regular weekend routing via Beach St. to 2nd St.

Route 4 – Harvey West / Emeline

See Route Schedule: 04     See Route Map: 04

Weekdays: The first trip at 6:45AM has been discontinued. Service will start at 7:25AM, and all trips will depart at :25 past the hour.

Route 4W – Harvey West Weekend – DISCONTINUED

Route 8 – Emeline – DISCONTINUED

See Route Schedule: 04     See Route Map: 04

Alternative Service: Route 4 continues to serve the Emeline Complex.

Route 10 – UCSC via High

See Route Schedule: 10 UC     See Route Map: 10 UC

Weekdays: The 6:50AM trip has been discontinued. The first trip will depart from Cedar & Walnut at 7:22AM; the first trip departs from Santa Cruz Metro Center at 7:50AM. Weekends: The 5:50PM trip has been discontinued.

Route 12 – UCSC / East Side Direct – DISCONTINUED

See Route Schedule: UC 15 16     See Route Map: UC 15 16

Alternative Service: Route 68 provides service between 41st Ave and Santa Cruz Metro Center. Routes 15 and 16 provide service between Santa Cruz Metro Center and UCSC.

Route 15 – UCSC via Laurel West

See Route Schedule: 15 UC     See Route Map: 15 UC

Weekdays: The 6:40AM, 8:20PM, and 8:50PM trips have been discontinued. Service runs at least every 30 minutes from 7:37AM to 7:37PM; between 1:37PM and 5:07PM service frequency is every 15 minutes.

Route 16 – UCSC via Laurel East

See Route Schedule: 16 UC     See Route Map: 16 UC

Weekdays: During the School Term, service is provided at a frequency of every 15 minutes from 6:37AM to 7:37PM, then every 30 to 60 minutes until the last trip departing at 12:07AM. When school is not in session, the service frequency is reduced to every 30 minutes, and the last trip departs at 10:07PM. Weekends: The first trip, which previously departed at 7:00AM, will depart at 8:10AM. Service frequency will run every 30 minutes.

Route 19 – UCSC via Lower Bay

See Route Schedule: 19 UC     See Route Map: 19 UC

Weekdays: Trips will start five minutes earlier, departing at :25 or :55 past the hour. Weekends: Service frequency is reduced to run every 60 minutes.

Route 20 – UCSC via Westside

See Route Schedule: 20 UC     See Route Map: 20 UC

Weekdays: Trips starting at 6:15PM will serve Safeway/Almar Shopping Center via Mission and Almar Ave. Weekends: The 8:20AM, 9:20AM, and 10:20AM trips have been discontinued. The first trip will start at 11:20AM. Trips starting at 4:20PM will serve Safeway/Almar Shopping Center via Mission and Almar Ave.

Route 30 – Graham Hill / Scotts Valley – DISCONTINUED

See Route Schedule: 35     See Route Map: 35

Alternative Service: Limited segments of Route 35 will provide alternative service.

Route 35/35A – San Lorenzo Valley

See Route Schedule: 35 35A     See Route Map: 35 35A

Weekdays: Route 35/35A will no longer provide regular service past Mountain Store and Country Club; service to Bear Creek Rd will also be discontinued (except School Term service "ST"). Trips will alternate departure between Mountain Store and Country Club from 5:30AM to 10:30PM. Service frequency will be reduced to run every 90 minutes after 6:30PM. Weekends: Service to Highway 9 & Sylvan Ave and Big Basin State Park will be discontinued. Trips will alternate departure between Mountain Store and Country Club from 8:30AM to 10:30PM. Service frequency will be reduced to run every 90 minutes after 7:30PM.

Route 40 – Davenport / North Coast Beaches

See Route Schedule: 40 42     See Route Map: 40 42

Weekdays: The 12:30PM and 3:25PM trips will be discontinued; only the 6:40AM and 8:10AM trips will continue to operate. The Cement Plant stops will no longer be served; trips will turn around at Pacific School in Davenport. Weekends: Weekend service has been discontinued, including service to Waddell Creek. Alternative Service: Route 42 will provide alternative service to Davenport.

Route 41 – Bonny Doon

See Route Schedule: 41 42     See Route Map: 41 42

Weekdays: The 3:30PM and 5:30PM trips will be discontinued; only the 5:50AM and 8:00AM trips will continue to operate. Weekends: Weekend service has been discontinued. Alternative Service: Route 42 will provide alternative service to Bonny Doon.

Route 42 – Davenport / Bonny Doon

See Route Schedule: 40 41 42     See Route Map: 40 41 42

Weekdays: 3:30PM and 5:30PM trips have been added to replace discontinued Route 40 and Route 41 afternoon trips. Weekends: An 8:30AM trip has been added to replace discontinued Route 40 and Route 41 morning trips. The 6:00PM trip has been moved to depart at 4:30PM.

Route 54 – Capitola / Aptos / La Selva Beach – DISCONTINUED

See Route Schedule: 55     See Route Map: 55

Weekday Alternative Service: Limited segments of Route 55 along Clubhouse Dr and Seascape Blvd/Via Pacifica will provide alternative service. Weekend Alternative Service: New Route 55 weekend service has been added as an alternative to the discontinued Route 54 service.

Route 55 – Rio Del Mar

See Route Schedule: 55     See Route Map: 55

Weekdays: The route alignment has changed to serve segments lost due to the discontinuation of Routes 54 and 56. Instead of serving Monterey Ave and Park Ave, Route 55 will run on Capitola Ave to Soquel Dr. Trips will depart hourly from 8:30AM to 5:30PM. The 8:30AM, 1:30PM, and 5:30PM trips will extend from Rio Del Mar Blvd and Clubhouse Dr to Via Pacifica by way of Clubhouse Dr, Sumner Ave, and Seascape Blvd. Weekends: Two Route 55 weekend trips per day will be added at 8:30AM and 1:30PM, as an alternative to the discontinued weekend trips of the Route 54.

Route 56 – La Selva – DISCONTINUED

See Route Schedule: 55     See Route Map: 55

Alternative Service: Limited segments of Route 55 along Clubhouse Dr and Seascape Blvd/Via Pacifica will provide alternative service.

Route 66 – Live Oak via 17th

See Route Schedule: 66 66N     See Route Map: 66 66N

Weekdays: A 10:00PM trip departing Santa Cruz Metro Center and a 10:40PM trip departing Capitola Mall have been added (replacing the discontinued Route 66N trips). Weekends: The first trip will depart Santa Cruz Metro Center at 8:00AM, continuing hourly through 6:00PM. The first trip will depart Capitola Mall at 8:45AM, continuing hourly through 7:45PM. A 9:00PM trip departing Santa Cruz Metro Center and a 9:40PM trip departing Capitola Mall have been added (replacing the discontinued Route 66N trips).

Route 66N – Live Oak via 17th Night – DISCONTINUED

See Route Schedule: 66     See Route Map: 66

Weekday Alternative Service: Service will be replaced by a Route 66 trip at a similar time, with routing on Water St instead of Soquel Ave. Weekend Alternative Service: Service will be replaced by a Route 66 trip at a similar time, with routing on Water St instead of Soquel Ave.

Route 68 – Live Oak via Broadway / Portola

See Route Schedule: 66 68     See Route Map: 66 68

Weekdays: Route 68 will run along Broadway between Front St and Ocean St all year. Service along San Lorenzo Blvd and Ocean Street has been eliminated. The first trip departing Santa Cruz Metro Center at 6:15AM will be discontinued. The last two trips will depart Santa Cruz Metro Center at 5:15PM and 6:15PM instead of 5:30PM and 6:30PM, to keep the departure time consistent throughout the day. The last three trips will depart Capitola Mall at 4:30PM, 5:30PM, and 6:30PM instead of 4:35PM, 5:35PM, and 6:40PM to keep the departure times consistent throughout the day. Weekends: Route 68 will run along Broadway between Front St and Ocean St all year. Weekend service will be reduced; trips from Santa Cruz Metro Center will depart hourly from 11:00AM to 4:00PM, and trips from Capitola Mall will depart hourly from 11:40AM to 4:40PM. Weekend Alternative Service: Limited segments of Route 66 will provide alternative service.

Route 69A/69W – Capitola Road / Cabrillo

See Route Schedule: 69A 69W     See Route Map: 69A 69W

Weekdays: 69W trips after 6:00PM will run every 60 minutes instead of every 30 minutes, but the last trip from Watsonville Transit Center will depart at 9:25PM, providing a later option than before. Weekends: Departures from Santa Cruz Metro Center will alternate between Routes 69A and 69W from 8:30AM to 6:30PM and from 8:00AM to 6:30PM from Watsonville Transit Center.

Route 71 – Watsonville

See Route Schedule: 71     See Route Map: 71

Weekdays: Service departing Santa Cruz Metro Center will alternate between Clifford and Crestview every 30 minutes until 8:45PM, remaining trips will serve Clifford only. Service departing Watsonville Transit Center will alternate between Clifford and Crestview every 30 minutes until 8:30PM, remaining trips will serve Clifford only. Additional peak trips discontinued. Weekends: Service departing Santa Cruz Metro Center will alternate between Clifford and Crestview every 60 minutes until 8:45PM, remaining trips will serve Clifford only. Service departing Watsonville Transit Center will alternate between Clifford and Crestview every 60 minutes. The 9:30PM trip departing Watsonville Transit Center has been discontinued.

Route 72 – Hospital / Pinto Lake

See Route Schedule: 72     See Route Map: 72

Weekdays: Service along Varni Rd and Corralitos Rd has been discontinued. The route alignment has changed south of Freedom Centre to serve segments lost due to the discontinuation of Route 74: Social Security Office and Watsonville Community Hospital. The 5:45AM trip has been discontinued.

Route 72W – Corralitos Weekend

See Route Schedule: 72 72W     See Route Map: 72 72W

Weekends: New Route 72W service has been added every 2 hours from 9:25AM to 5:25PM. The route 72W will follow the previous Route 72 alignment; serving Varni Rd and Corralitos Rd.

Route 74 – Watsonville Hospital / Freedom Centre – DISCONTINUED

See Route Schedule: 72 74S 75     See Route Map: 72 74S 75

Alternative Service: Limited segments of Route 72 will serve the Social Security Office and Watsonville Community Hospital. Limited segments of Route 74S will serve Ohlone Pkwy and W Beach St. Limited segments of Route 75 will serve Airport Blvd to provide alternative service.

Route 75 – Green Valley

See Route Schedule: 75     See Route Map: 75

Daily: The 5:15AM and 7:15PM trips will be discontinued.

Route 77 – Pajaro / Crestview – DISCONTINUED

See Route Schedule: 69A 71 79     See Route Map: 69A 71 79

Alternative Service: Limited segments of Route 69A will serve Lincoln St. Limited segments of Route 71 via Crestview will serve Freedom Blvd. Limited segments of Route 79 will serve Pajaro to provide alternative service.

Route 79 – Pajaro / East Lake

See Route Schedule: 79     See Route Map: 79

Weekdays: The route alignment has changed to serve Pajaro due to discontinuation of Route 77. Service span reduced to run from 7:25AM to 5:25PM. Weekends: The route alignment has changed to serve Pajaro due to discontinuation of Route 77. Service frequency reduced to three trips at 8:00AM, 12:00PM, and 3:00PM.

Route 91X – Commuter Express

See Route Schedule: 91X     See Route Map: 91X

Weekdays: During Cabrillo School Term, service is provided at a frequency of approximately every 30 minutes, departing Santa Cruz Metro Center from 6:55AM to 5:25PM and departing Watsonville Transit Center from 5:57AM to 4:20PM. When Cabrillo is not in session, the service frequency is reduced to every 60 minutes.

Summer Service

Jun 16, 2016 - Sep 7, 2016

Route 3 - Mission / Natural Bridges

Weekends: For summer service only, Route 3 has altered routing in order to avoid weekend beach traffic.  This route will not serve the Beach/Boardwalk area.

Route 68 - Live Oak via Broadway / Portola

See Route Schedule: 68     See Route Map: 68

Weekends: For summer service only, Route 68 has altered routing in order to avoid weekend beach traffic.  This route will use Broadway between Front Street and Ocean Street instead of San Lorenzo Blvd.

Route 71 - Santa Cruz / Watsonville

See Route Schedule: 71     See Route Map: 71

Daily: For the summer service only, the 11:45 PM Route 71 will now go into service at 11:35PM at the Boardwalk (Cliff & Beach bus stop) then continue to Santa Cruz Metro Center for the regularly scheduled 11:45PM departure.

Service Alerts

Service Alerts

None at this time.
Public Hearings

Public Hearings

None at this time.
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