In cooperation with the Americans with Disabilities Act of 1990 (ADA),
Eligibility for this service is determined through an in-person interview.
Customers may arrange for an assistant to travel with them. Rides are scheduled in advance, and frequently include picking up and dropping off other customers along the way.
METRO ParaCruz provides the level of access to mass public transportation for people with disabilities that is comparable to the rest of the community.
For ParaCruz Customer Service Inquiries
Responses to ParaCruz Customer Service Reports may take up to 30 days.
ParaCruz Reservations and Customer Service Hours
ParaCruz Customer Guide
ParaCruz Service Area
METRO ParaCruz provides service to any destination within Santa Cruz County that is within three-quarter (¾) miles of an operating bus route.
ParaCruz Service Hours
METRO ParaCruz operates additional evening hours to correspond with certain fixed routes, and operates limited hours (6:00am to 10:30pm) adjacent to fixed routes #33 and #34 on weekdays only during the summer months, when these fixed routes do not operate.
Wheelchairs and other mobility devices will be accommodated that do not exceed 30” by 48”, with an occupied weight not exceeding 600 pounds.
- Fares & Passes
- Rider's Guide
- Agency Information
- METRO ParaCruz