Contact Us

Customer Service: (831) 425-8600.

OR, click here to fill out a Customer Service Report

 METRO Customer ServiceMETRO Administrative OfficesMETRO ParaCruz
Business Hours

Monday through Friday:

7am to 6pm

Discount Photo ID: 7am to 5:30pm

Lost & Found: 7am to 5:45pm

Monday through Friday:

8am to 5pm


8am to 5pm

Business Address Santa Cruz Metro Center
(Pacific Station)
920 Pacific Avenue
Santa Cruz, CA 95060

Santa Cruz METRO
Administrative Offices
110 Vernon Street
Santa Cruz, CA 95060

METRO ParaCruz
2880 Research Park Drive,
Suite 160
Soquel, CA 95073

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Phone Numbers

Bus Info. / Lost & Found

(831) 425-8600

Mobility Training

(831) 423-3868

Greyhound Agent:
(831)423-1800 or (831)423-4082

Administrative Offices

(831) 426-6080

Purchasing Division /
Bids & Proposals

(831) 426-0199

Reservations /
Customer Service

(831) 425-4664


California Relay Service (CRS) / Hearing and Speech Impaired Services - Dial 711