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Policies

METRO Service Impacts and Information Related to COVID-19 can be found here

Policies

  1. Title VI Discrimination Policy (click here to submit a Title VI Discrimination Complaint)
  2. ADA Complaint Procedure (click here to submit an ADA Complaint)
  3. METRO ParaCruz Service Eligibility and Appeals Process - Procedure and Form Included
  4. Advertising with METRO Policy
  5. Bikes on Fixed Route Buses Policy
  6. Check Cashing Policy
  7. Discount Fare Program -  Application Forms (Attachments A, B & C) Included
    • Attachment A - Professional Verification of Disability Status Form
    • Attachment B - Request for Reduced Children's Fare With Discount Fare Card Form
    • Attachment C - Confirmation of Legal Blindness Form
  8. No-Smoking Policy
  9. Public Records Policy (click here to submit a public records request)
  10. Service Animal Policy
  11. Website Privacy and Use Policy
  12. Smart Card Policy
  13. Drug and Alcohol Policy
  14. Passenger Code of Conduct & Service Suspension/Exclusion for Fixed Route Service & Transit Facilities
  15. Passenger Code of Conduct & Service Suspension/Exclusion for Violent, Seriously Disruptive, and/or Illegal Conduct on Paratransit Vehicles
  • METRO News Bulletins
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      Policies

      Public Records Requests

    Board of Directors

      The Next Board Meeting

      Introducing the Board

      Board Meeting Schedule

      Board Agenda Archive

    Board Standing Committees

    Doing Business With METRO

      Bus Advertising

      Contracting Opportunities

      Tenant Space

    Employment

      Current Job Openings

      Job Interest Cards

      Job Descriptions

      Labor Agreements/Wage Scales

      Recruitment Process

      Archive Labor Agreements

    FAQs

    METRO Advisory Committee

      Next MAC Meeting

      Meeting Schedule

      Membership Roster

    News & Info

      Press Releases

    Planning

      Department Overview

      Staff Reports

      Survey

      2016 COA

    Projects

      Pacific Station

      Watsonville Transit Center

      Operations Facility

If you are a minority, woman, or veteran-owned business, check out our proposed Disadvantaged Business Enterprise Goal and how to do business with Santa Cruz METRO!
Opportunities at Santa Cruz METRO for employment
Current METRO Meeting Agendas
Opportunities at Santa Cruz Metro Advisory Committee
Stay Connected: route alerts, today's schedule at any bus stop.
iTransit: Find out more about public transit
Cruz 511 Traveler Information








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