- Title VI Discrimination Policy (click here to submit a Title VI Discrimination Complaint)
- ADA Complaint Procedure (click here to submit an ADA Complaint)
- METRO ParaCruz Service Eligibility and Appeals Process - Procedure and Form Included
- Advertising with METRO Policy
- Bikes on Fixed Route Buses Policy
- Check Cashing Policy
- Discount Fare Program - Application Forms (Attachments A & B) Included
- Attachment A - Professional Verification of Disability Status Form
- Attachment B - Request for Reduced Children's Fare With Discount Fare Card Form
- No-Smoking Policy
- Public Records Policy (click here to submit a public records request)
- Service Animal Policy
- Website Privacy and Use Policy
- Smart Card Policy
- Drug and Alcohol Policy
